FREQUENTLY ASKED QUESTIONS
Here are answers to some frequently asked questions about the Summit. If you do not find an answer to your question here below, please feel free to contact our Help Desk, and we will do our best to assist you.
HOW DO I ACCESS THE 6-DAY SUMMIT SESSIONS?
We will send an email each day with a link to that day’s sessions. All of the sessions for each day will be available to watch for 48 hours, beginning at 7:00 am Eastern Time (US) that day. (If you do not see your email with the access link, be sure to check your Spam and Promotions folders.)
IS IT REALLY FREE?
Yes, each day of the 6-day Summit is free to access for 48 hours. You may also purchase Lifetime Access to the Summit, to view all sessions at your convenience.
HOW DO I PURCHASE LIFETIME ACCESS?
You can purchase Lifetime Access, along with transcripts for each session here.
DO I NEED TO WATCH EACH SESSION AT A PARTICULAR TIME?
No, you can watch at your own pace. Every session during the 6-Day Summit will be available for viewing for 48 hours.
HOW LONG CAN I WATCH THE 6-DAY SUMMIT?
Each of the sessions during the 6-Day Summit is available to watch for 48 hours. Just use the link from that day’s email to access the day’s sessions.
DO I NEED ZOOM TO PARTICIPATE IN THE SUMMIT?
No, sessions will not be on Zoom.
IS THERE A DIFFERENT LINK/PROCESS IF I HAVE PURCHASED LIFETIME ACCESS?
Beginning on September 15, the final day of the Summit, you can access your Neuro Mastery Summit Lifetime Access here.
I PURCHASED THE LIFETIME ACCESS UPGRADE PACKAGE. WHERE DO I GO FOR MY LIFETIME ACCESS TO VIDEOS, TRANSCRIPTS AND AUDIO DOWNLOADS, AS WELL AS BONUSES?
Shortly after purchase, you will receive an email with your login information for the Heart Mind Institute online library, where you will access all of your upgrade package bonuses. Your bonus Summits and courses are immediately available and your Lifetime Access to the Neuro Mastery Summit will be delivered there to your library account on September 15, the final day of the Summit.
WILL CONTINUING EDUCATION / CE CREDITS BE AVAILABLE?
Yes, 10 CE credits are available along with the purchase of the Summit Lifetime Access Package at check-out for an additional fee of $75. Find more info about CE Credits here.
HOW DO I ACCESS MY FREE GIFTS?
The free gifts for signing up for the Summit are here.
CAN I ACCESS THE VIDEOS ON MY PHONE OR IPAD?
Yes. Just use the same link we email you for each day’s sessions.
CLOSED CAPTIONS
If you would like to enable Closed Captions during the summit, please click the CC button in the Lower Right Corner of the playback window. English and auto-translated subtitles (closed captioning - CC) available via YouTube settings for all summit videos. There are no Closed Captions in the Lifetime Access Package, but there are downloadable transcripts for each session.